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Fireplace Services

Electric Fireplace Inserts

Electric fireplace inserts slide into an existing masonry or prefab firebox and turn an unused or drafty fireplace into one you can switch on with a remote. Whether you're shopping for one or the one you own has stopped working, here's what matters.

Electric fireplace installation service
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Advantages of electric fireplace inserts

An insert uses the fireplace opening you already have, so it changes the room without a renovation. It's a different project from adding a wall-mount or freestanding electric unit.

Technician working in the firebox of a modern fireplace
  • No gas line, venting or new chimney work needed
  • No ash, soot or wood to haul
  • The flame runs with or without heat
  • A trim kit closes off the opening and gives a finished look
  • Can make an old, unused fireplace usable again

An insert doesn't use the chimney, but the chimney is still there. Rain, animals and cold drafts can still get in from above. A closed damper and a good chimney cap keep a retired flue quiet, and we handle both.

What happens during the visit

Dust in the heater and blocked air vents are a common cause of overheating shutdowns. A unit on a busy or undersized circuit can trip the breaker and run poorly.

  1. Power

    The outlet or circuit, the cord and the connection inside the unit.

  2. Heat

    Heating element, blower fan and overheat protection.

  3. Flame effect

    Lighting, flicker motor and the screen or media in front of it.

  4. Controls

    Control board, wall switch, thermostat and remote receiver.

When to book electric fireplace inserts

  • The flame effect works but no heat comes out
  • No response to the remote or the wall control
  • Clicking, rattling or grinding from the fan or flicker motor
  • The unit shuts itself off after a few minutes
  • The heater runs but the flame effect is dark or frozen

If it smells hot or trips the breaker

Switch it off, unplug it or turn off its breaker, and don't use it until it has been checked. Keep curtains and furniture clear of the heater outlet.

What gets checked

  • Flame-effect motor and lighting
  • Breaker and circuit load
  • Control board, wall switch and remote receiver
  • Heating element and thermal cutoff
  • Outlet, plug, cord or hardwired connection
  • Blower fan and air vents

Before the technician arrives

  • Write down what happens and when: at start-up, after a few minutes, or only on heat.
  • Clear space around the unit so its vents and back panel can be reached.
  • Note the make and model from the label if you can find it.
  • If it smells hot or trips the breaker, unplug it or switch off its breaker until the visit.

Electric fireplace inserts available today

Common insert styles
StyleBest forWatch for
Box insertStandard masonry or prefab openingsThe trim kit must cover the gap between the insert and the firebox
Electric log setKeeping an open, traditional lookLess heat, and no glass front
Wide or linear insertWider, shallower openingsCorrect depth and the front-to-back taper
Mist-effect insertThe most realistic flameNeeds water refills and periodic cleaning

Choosing the best electric fireplace insert: a complete buying guide

How to pick the right insert

  1. Measure the opening carefully

    Measure the front width, rear width, height and depth. Most fireboxes taper toward the back, so one width measurement isn't enough.

  2. Plan for power

    Most inserts plug into an outlet, so check where the nearest one is and how the cord will run. If a new outlet is needed, that's work for an electrician.

  3. Decide between heat and ambiance

    If heat matters, compare heater output and look for a built-in thermostat. If you mostly want the look, focus on flame quality.

  4. Judge the flame in person if you can

    Layered LEDs, color options and mist effects vary a lot between models and price points.

  5. Check parts support

    Choose a maker that sells replacement parts. That decides whether a future repair is simple or impossible.

Before sliding an insert into an old firebox, read our fireplace safety guide. It's also worth knowing what's behind the opening, and the fireplace anatomy guide walks through each part. If an insert you already own has a dead heater, a dark flame or an unresponsive remote, our repairs for electric inserts cover those failures. If it works but looks dated, electric fireplace restoration is an option. Still deciding between an insert and a standalone unit? See electric fireplaces for walls and freestanding use.

Keep exploring

Related services & guides

Talk to someone about electric fireplace inserts

Describe the appliance and the symptom. The scope and the price are explained before you book.

FAQ

Electric Fireplace Inserts: common questions

The questions that come up most, answered plainly. Anything else, just ask.

Why choose electric fireplace inserts over gas or wood inserts?

Choose electric if you want the look of a fire with almost no upkeep. There's no gas line, venting, ash or creosote, and the flame can run without heat. If you need strong heat or want something that works during power outages, gas or wood may suit you better. The efficient fireplace guide compares the options.

Should the chimney be cleaned before an electric insert goes in?

If the fireplace burned wood, yes, it's a good idea. A cleaning removes soot and creosote that can cause odors, and it's the right time to check the damper and cap so the unused flue stays closed and dry.

Can an electric insert be repaired, or does it have to be replaced?

Many problems are repairable, including heating elements, LED strips, fans and remotes. Replacement makes more sense when the control board fails on a model whose parts are no longer available. A free estimate will tell you which applies.

Is it worth repairing an electric fireplace?

Often a single part has failed and can be replaced; the model's age and parts availability decide whether that beats a new unit.

Next step

Ask about electric fireplace inserts

Share the symptom and the address. You’ll know what the visit covers before it’s scheduled.

  1. 1Tell us the symptom
  2. 2We inspect and explain
  3. 3You approve the plan first