Booking a visit in East Hartford
Visits in East Hartford are booked by phone or through the estimate form. A short description of the system and the problem is enough to plan the visit.
How the visit works
Cracks in a liner or crown are often invisible from the room but let heat and water through. After a chimney fire, an earthquake or a storm, hidden damage is common.
Ask about the system
What you burn, how often, and anything you've noticed sets what to look at closely.
Check from the room
Firebox, damper, smoke chamber and the lower flue are examined with a light.
Check from outside
Crown, cap, flashing and the masonry above the roof are looked at where it is safe to reach.
Go further where needed
A camera can be run up the flue when the liner can't be seen any other way.
Report
You get the findings in plain terms: what's urgent, what can wait, and what's fine.
Getting ready for the visit
- Let the fireplace or stove cool completely — ideally no fire for 24 hours before the visit.
- Move rugs, photos and anything fragile away from the work area.
- Note the make and model of any insert, stove or gas unit if you have it.
- Make sure the technician can reach the roof or attic access if it's needed.
When to book fireplace inspection
- A storm, earthquake or chimney fire may have damaged it
- Water stains, a damp smell or flaking brick near the chimney
- You've just bought the home or are about to sell it
- You're switching fuel or adding an insert or stove
What we look at
- Damper operation and seal
- Cap, screen and spark arrestor
- Smoke chamber and smoke shelf
- Firebox walls, floor and joints
- Clearances to framing and combustibles, where visible
Signs of a chimney fire
A loud roaring sound, dense smoke or sparks from the top of the chimney can mean a chimney fire. Get everyone out and call 911; have the chimney inspected before the next fire.
Where to go next
For more detail, see how fireplace inspection works, service in East Hartford, sweep in East Hartford and fireplace repair in East Hartford.
Sources (2)
Where the East Hartford numbers and code references come from.
